Return Policy
We are more than happy to have you as a customer and want you to have a nice shopping experience with us. If you are not satisfied with your purchase, feel free to return it for a refund or exchange within 30 days from the date you got your package. Returned needs to be in its original condition, and not show any sign of wear, damage, or alteration. Unfortunately, we can’t accept returns any other way.
shipping charge is not refundable.
for returns please ship items in a box or padded envelope.if the item is damaged during delivery you are responsible for filing a claim with the courier.ensure your return. if your return value is more than $100 we recommend insuring your package. please note that this fee is non-refundable.
DISCOUNTS MAY HAVE BEEN APPLIED BASED ON THE TOTAL OF YOUR PURCHASE. IF YOUR NEW ORDER TOTAL DOES NOT MEET THE MINIMUM REQUIRED FOR DISCOUNT ,THAT DISCOUNT WILL NO LONGER BE APPLIED. YOUR ORDER WILL BE RECALCULATED.
please allow 7-10 business days for your credit to be processed.
CONTACT US
Email: selenittjewelry@gmail.com
Monday - Saturday: 9am - 5pm
Phone: (646) 833- 5457
shipping charge is not refundable.
for returns please ship items in a box or padded envelope.if the item is damaged during delivery you are responsible for filing a claim with the courier.ensure your return. if your return value is more than $100 we recommend insuring your package. please note that this fee is non-refundable.
DISCOUNTS MAY HAVE BEEN APPLIED BASED ON THE TOTAL OF YOUR PURCHASE. IF YOUR NEW ORDER TOTAL DOES NOT MEET THE MINIMUM REQUIRED FOR DISCOUNT ,THAT DISCOUNT WILL NO LONGER BE APPLIED. YOUR ORDER WILL BE RECALCULATED.
please allow 7-10 business days for your credit to be processed.
CONTACT US
Email: selenittjewelry@gmail.com
Monday - Saturday: 9am - 5pm
Phone: (646) 833- 5457